If you look in the right hand corner on the home page of Grattisfaction, you’ll notice something new.
A box pops up, and asks you if you’re happy. It also asks you for other feedback.
This is a new tool called KISSInsights. I think it’s a great way to collect feedback from website users, without using too much time or spending too much money.
Please let me know if you’re happy (I will publish these results once I have a few of them.) Also, if you could put any other feedback you have on the blog in that box, I’ll share it into future posts.
How to Install KISSInsights in WordPress
When I installed KISSInsights, it took me some hunting to figure out the right place to put the code. So I’ll share it here for the benefit of all.
Step 1. Go get your KISSInsights code. It’s easy.
Step 2. Go into the ‘Editor’ panel in WordPress 3.0. It’s in the ‘Appearance’ menu. (If you are not running WordPress 3.0.1 you should upgrade.)
Step 3. Go into the “footer.php” or equivalently named section in your editor panel.
Step 4. Look for the tag, or use Control+F to find it. Paste the KISSInsights JavaScript code just below the tag.
Step 5. Congratulations! You’ve installed KISSInsights. Wasn’t that easy? Now you can start collecting information about your users/readers/customers.
How do you collect information about your readers/customers? Leave a comment and share with the community.
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Thank you for writing this! I know we need to improve our documentation, but in the meantime, I’m just pointing people here.
- Cindy, KISSinsights Product Manager
Thanks Cindy!
I saw you speak at Eric Ries’ conference and I’m a big fan of your blog. Thanks for the comment! I’m happy that I can contribute to helping people use KISSMetrics.
Ok. I know this thread is old, but IM having big problems with this.
“Step 4. Look for the tag, or use Control+F to find it. Paste the KISSInsights JavaScript code just below the tag:
What is the ‘tag’?
The body tag. WordPress stripped it out. Sorry Mark.