From Crimeware to Credit Card Marketplaces to Crimesourcing, the world of organized crime has rapidly innovated than almost any other sector. This fascinating presentation goes through the world of online organized crime in 2011:
The New Organized Crime – The Illegal Business of Big Data
How to Install KISSInsights on Your WordPress Blog
If you look in the right hand corner on the home page of Grattisfaction, you’ll notice something new.
A box pops up, and asks you if you’re happy. It also asks you for other feedback.
This is a new tool called KISSInsights. I think it’s a great way to collect feedback from website users, without using too much time or spending too much money.
Please let me know if you’re happy (I will publish these results once I have a few of them.) Also, if you could put any other feedback you have on the blog in that box, I’ll share it into future posts.
How to Install KISSInsights in WordPress
When I installed KISSInsights, it took me some hunting to figure out the right place to put the code. So I’ll share it here for the benefit of all.
Step 1. Go get your KISSInsights code. It’s easy.
Step 2. Go into the ‘Editor’ panel in WordPress 3.0. It’s in the ‘Appearance’ menu. (If you are not running WordPress 3.0.1 you should upgrade.)
Step 3. Go into the “footer.php” or equivalently named section in your editor panel.
Step 4. Look for the tag, or use Control+F to find it. Paste the KISSInsights JavaScript code just below the tag.
Step 5. Congratulations! You’ve installed KISSInsights. Wasn’t that easy? Now you can start collecting information about your users/readers/customers.
How do you collect information about your readers/customers? Leave a comment and share with the community.
Matt is Moving to Seattle
I’m moving back to my hometown of Seattle on August 1st.
I’m leaving Ondeego – I’m really proud of what we’ve accomplished and I expect great things from that group in the near future, but it’s time for me to try something new.
Accordingly, I’m looking for employment in Seattle. I’m open to contract, full-time, consulting, and any other work that provides an interesting opportunity to grow my skills and deliver value to customers. I’ve set up a hire Matt page that has more information on my skills and background, and how to get in touch with me.
Seattle is a great place to live. I’m really looking forward to the change. Seattle and San Francisco are similar in a lot of ways, but the culture is fundamentally different – San Francisco is sort of hippy/libertarian/do-whatever-you-want and Seattle has more of a Scandinavian-Lutheran-hard working ethic to the people there. Everyone’s incredibly nice in Seattle. But I am very disappointed because the burritos are much better in San Francisco.
If you or someone you know needs a great technology marketing professional in Seattle (or the greater Seattle area), head on over to the Hire Matt page and set up an interview or phone call with me.
Photo: dherrera_96‘s flickr
What are some of the differences between Seattle and San Francisco? Which one is better? Where should Matt work? Leave a comment…
Grattisfaction Redesign!
Hi Everyone,
Sorry I haven’t posted recently – I’ve been crazy busy with my other projects, a few of which I would like to announce.
Tenandfive.com is a blog some of my friends write about baseball. I recently joined the 4 or 5 writers as their Director of Technology. The redesign is now up, and it’s looking pretty good. If anyone has any feedback, let me know. We’ll be using AARRR metrics and some other great lean startup tools to work on it, so I may get to write about our progress a little bit.
At Ondeego, we also have a new website and a big announcement tomorrow, which I will be tweeting about, so check that out there.
But the real question: What do you think of the redesign? Please leave me a comment.
Welcome to Grattisfaction 2.0
Welcome to the new Grattisfaction!
Some of the features in new the new Grattisfaction:
- Mobile Versions! Check out Grattisfaction on your mobile phone.
- Google Analytics! Now, I can measure just about everything. And share it with you.
- Disqus Comments! Now we can have real conversations in the comments.
- RSS Feeds that Work! And I can track them with Feedburner.
- Capital Letters in Headlines!
- HTML that approaches semantic correctness!
- SEO! Now I can edit the meta tags and things of that sort, so more people can discover my blog.
- Better Post Popularity Statistics! Now you can find the best content even easier.
I hope you like it.
Have a feature suggestion? Do you do something great on your blog I should do? Leave a comment…
how to monetize your blog without hurting user experience
I sold a book for Amazon two days ago. I put an small affiliate link in my review of ‘behind the cloud‘ and it received 2 non-bounced clicks. One of those clicks converted and bought a kindle version of the book.
Two people also clicked on a Kindle, but did not buy it. (In case you were curious, I would make $25.90 if you buy a Kindle.)
Unfortunately, Kindle books do not pay commission. (Once you have a Kindle, Amazon owns you as a customer, so they do not pay affiliate commission.)
Lessons Learned
Eric Ries talks about the “validated unit of customer learning” as progress in a start-up.
The affiliate links exist to monetize the blog while adding to the user experience, instead of detracting from it. Mint.com did the same thing – they offer only products that would save the user money.The user experience improves and the value proposition is further re-enforced every time a user purchases, creating a virtuous cycle of engagement and revenue behavior.
In that way, my hypothesis about monetization through CPA advertising is validated. Blogs can be monetized through subtle affiliate links effectively, without detracting from user experience.
On the other hand, I still didn’t get paid.
How do you monetize your blog? Does it hurt user experience? Leave a comment…
grattisfaction now uses amazon associates
I need better analytics on this blog, so I can make it better for readers. “Time on Site” and “Bounce Rate” would really help.
Grattisfaction also needs a custom template. Maybe even a color or two. How about some stock photography?
And it needs, maybe most importantly, a custom domain. Because “grattisfaction.com” or “mattgratt.com” is so much easier than mattgratt.wordpress.com.
Unfortunately, all of those things cost money.
This is why Grattisfaction will be using Amazon Associates affiliate links to the books and technology products I recommend. The effect will be minimal – you may not even notice it – but it will enable Grattisfaction to become a better website.
I will only affiliate link products I use and recommend to others. And I will share my Amazon Affiliate results with everyone that reads this blog.
aarrr-iterations v1
Because this is the minimum viable blog, I look at my traffic and make changes to further provide value to my readers.
To do this, I use Dave McClure’s AARRR framework. This is an easy-to-deal-with set of metrics, and it helps me understand what to do next. It is also quite fun to say.
AARRR
Acquisition – I’ve gotten traffic from social media like twitter and social aggregators like ycombinator news. I will get more Google traffic when there’s more content here, so I’m not worried about that yet. Everything is going swimmingly on the acquisition side, so let’s work on some of the other areas this week.
Metric: 1,513 views since launch – will ultimately look at numbers for the week
I would love to look at “doesn’t abandon” and time on site from various channels, but I can’t get those with the wordpress.com analytics.
Activation – Because I don’t have ‘time on site’ from Google Analytics, this is hard.
I do, however, have views by page. And very few people who visited Grattisfaction looked at more than one page.
I’m told a ‘splash pattern’ of these ratios around landing pages are fairly common. The ratio stayed roughly N hits – .1N hits – .05N – .025N hits the whole time over all of the days. This makes sense.
I attribute this to how difficult it is to find other pages on Grattisfaction from looking at a post view. (This is the downside of a minimalist layout.) I saw several click-thrus to the bit.ly links on my Twitter feed, which suggests that readers will click on links in that area if presented.
Comments are my other metric here. I’ve seen 3 comments over 1315 views on the Zynga post. For every 438 views, I’m getting one comment, which seems a little high.
Metric: 438.333 Guests per Comment
(This may be a terrible metric, leading me away from the path of leanstartup righteousness – let me know in the comments.)
Retention
RSS Subscribers are the most obvious metric here. Only one (yes, count ‘em, one) person has subscribed so far. But I’m optimistic.
Let’s not worry about retention/subscription percentage – at this point, I wouldn’t subscribe to this blog either. When I subscriber to a blog, I look for a lot of good content, suggesting that the writer will continue to write really good content in the future. Grattisfaction just isn’t there yet. No worries – from small, iterative acorns large, awesome trees grow.
Metric – RSS Subscribers/Visitors – 1 subscriber / 1516 vistors
Referral
While I got more than 50 shares on Twitter and 5 on facebook, I have no idea how many are from this website.
That’s because there’s not (which is a nicer way of saying I haven’t given) a way for users to share. This obviously needs to change.
Metric: Referrals from Blog – None (no way to.)
Revenue
As this blog is about meeting people and becoming a bigger part of the start-up community, ‘revenue’ is not just revenue (although none will be turned down.) Revenue for me is meeting new people and building good relationships in the community.
So far, I haven’t met any new people because of Grattisfaction, but I’m optimistic.
Metric: Emails Received – None
Iterations
Every cycle, I’ll make three or four iterations on the blog.
This Cycle:
Referral – Install Share button on every post. This will allow readers to share, which will enable me to start understanding what makes people share. I’m very optimistic about this.
Because WordPress.com doesn’t allow you to use plug-ins, my Share button is not the one I want (ShareThis). We’ll fix this when we go to wordpress.org. This Share Button will work well enough for now.
Activation – Add a ‘Top Posts’ where my Twitter feed is, pushing the Twitter feed down. This should help readers find other posts they like.
Comments - Italicized call-out asking for comments after every Share button. Let’s see if this helps.
Better Analytics – I really need to switch to the wordpress.org to do this right. I’ll work understanding that. This is longer term – maybe 4-6 weeks.
Please comment – feedback is the only way Grattisfaction will be a better blog. (I might become a better writer, but that will take longer. And that requires your feedback too.)
Are you a metrics expert? Is there a better way to use AARRR on a blog? Let me know and leave a comment…






